OVERVIEW
This website is operated by Untold Luxury. Throughout the site, the terms “we”, “us” and “our” refer to Untold Luxury. Untold Luxury offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
When you visit our website and/or purchase something from us, you are participating in our
“Service” and agree to be bound by the following terms and conditions (“Terms of Use”, “TOS”), including any additional terms, conditions and policies referenced herein and/or available via hyperlink. These Terms of Use apply to all users of the Website, including but not limited to users who are browsers, vendors, customers, merchants and/or content providers.
Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the Website, you agree to be bound by these Terms of Use. If you do not agree to all of the terms and conditions of this Agreement, do not access the Website or use the Services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.
Any new features or tools added to the current offering will also be subject to the Terms of Use. You can view the most current version of the Terms of Use at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Use.
SECTION 1 – TERMS AND CONDITIONS OF ONLINE STORAGE
By agreeing to these Terms of Use, you represent that you are at least the age of majority in the state or province in which you reside and that you have given us permission to allow your minor dependents to use this Site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including, without limitation, copyright laws) while using the Service.
You must not transmit any worms, viruses or code of a destructive nature.
Violation or breach of any of the Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL TERMS AND CONDITIONS
We reserve the right to refuse service at any time for any reason.
You acknowledge that Your Content (other than credit card information) is transmitted unencrypted and (a) may involve transmission over different networks and (b) modifications may be required to meet technical requirements when connecting networks or devices.
Credit card information is always encrypted when transmitted over networks.
You agree not to reproduce, duplicate, copy, sell, resell or use any portion of the Service, use of the Service or access to the Service or any contact on the website through which the Service is provided without express written permission from us.
The titles used in this Agreement are for convenience only and are not intended to limit or restrict your use of the Service.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION.
We are not responsible if the information on this website is not accurate, complete or up to date. The material on this website is for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more up-to-date sources of information. Use of the material on this site is at your own risk.
This site may contain certain historical information. Historical information is necessarily not current and is provided for reference only. We reserve the right to change the content of this site at any time, but are under no obligation to update the information on our site. You agree that it is your responsibility to be aware of any changes to our site
SECTION 4 – CHANGES IN SERVICES AND PRICES
The prices of our products are subject to change.
We reserve the right to change or discontinue the Service (or any part or content thereof) at any time without notice.
We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
Conclusion of the contract
The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. By clicking the “Buy” button, you make an offer to conclude a purchase contract. A confirmation of receipt of your order follows immediately after sending by an automated e-mail. This e-mail confirmation does not constitute acceptance of the contract.
Warranty
The statutory warranty rights apply.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may only be available online through the Website. These products or services may only be available in limited quantities and may only be returned or exchanged in accordance with our returns policy.
Every effort has been made to represent as accurately as possible the colours and images of our products seen in shop. We cannot guarantee that the display of colours on your computer monitor will be accurate.
We reserve the right, but have no obligation, to restrict the sale of our products or services to any particular person, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All descriptions of products or prices of products are subject to change at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service on this website is void where prohibited. We do not guarantee that the quality of any product, service, information or other material you purchase or receive will meet your expectations or that any errors in service will be corrected. All our products are shipped directly to the consumer from our supplier in China. Any charges such as customs duties, import duties are the responsibility of the consumer.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel purchase quantities per person, per household or per order. These limitations may apply to orders placed from or under the same customer account, the same credit card and/or orders with the same billing and/or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number you provided at the time the order was placed. We reserve the right to restrict or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases you make from our shop. You agree to promptly update your account and other information, including your email address and credit card numbers and expiry dates, so that we may complete your transactions and contact you as needed.
For more details, please see our Return Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third party tools over which we have no control or authority.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions and without any endorsement. We do not accept any liability arising out of or in connection with your use of any Optional Third-Party Tools.
Any use by you of optional tools offered through the Website is at your own risk and discretion and you should ensure that you are familiar with and agree to the terms on which the tools are offered by the relevant third-party provider(s).
SECTION 8 – LINKS TO THIRD PARTY PROVIDERS
Certain content, products and services available through our Service may contain material from third parties.
Third party links on this website may take you to third party websites that are not affiliated with us. We are not responsible for verifying or evaluating the content or accuracy, and we do not warrant or assume any liability or responsibility for the third-party material or websites or any other third-party material, products or services.
We are not liable for any damages or harm in connection with the purchase or use of any goods, services, resources, content or other transactions made in connection with any third-party websites. Please read the third-party provider’s policies and practices carefully and make sure you understand them before making any transaction. Complaints, claims, concerns or questions about Third Party Provider products should be directed to the Third-Party Provider.
SECTION 9 – COMMENTS, FEEDBACK AND OTHER USER SUBMISSIONS.
If you send certain submissions (e.g., contest entries) or send unsolicited creative ideas, suggestions, proposals, plans or other materials at our request, whether online, by email, by post or otherwise (collectively, “Comments”), you agree that we may edit, copy, publish, distribute, translate and otherwise use the Comments you send in any medium at any time without restriction. We are not and will not be obligated to (1) keep any Comments confidential; (2) pay any compensation for any Comments; or (3) respond to any Comments. We have the right, but not the obligation, to monitor, edit or remove any content that we, in our sole discretion, deem to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Use.
You agree that your comments will not infringe the rights of any third party, including copyright, trademark, privacy, personal rights or any other personal or proprietary rights. You further agree that your Comments will not contain defamatory or otherwise unlawful, offensive or obscene material and will not contain computer viruses or other malware that could in any way interfere with the operation of the Service or any related website. You must not use a false email address, impersonate anyone other than yourself or otherwise mislead us or any third party as to the origin of your Comments. You are solely responsible for all your comments and their accuracy. We take no responsibility and shall not be liable for any Comments posted by you or any third party.
Any special additional customs clearance charges and/or import duties are not included in the price and are the responsibility of the customer.
SECTION 10 – PERSONAL INFORMATION
The provision of personal information via the Store is subject to our Privacy Policy. To view our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our website or service may contain information that includes typographical errors, inaccuracies or omissions, which may relate to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update any information or cancel any order if any information on the Service or any related website is inaccurate at any time and without notice (including after you have submitted your order).
We do not undertake any obligation to update, amend or clarify any information on the Service or any related website, including but not limited to pricing information, unless we are required to do so by law. No stated update or refresh date applied to the service, or any related website may be used to indicate that any information on the Service or any related website has been changed or updated.
SECTION 12 – PROHIBITED USES
In addition to any other prohibitions set forth in the Terms of Use, you are prohibited from using the Site or its Content: (a) for any unlawful purpose; (b) encourage or participate in any unlawful activity by others; (c) violate any international, federal, provincial or state regulation, rule, law or local ordinance; (d) infringe our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) provide false or misleading information; (g) upload or transmit viruses or any other type of malicious code that is or may be used in a manner that disrupts the functionality or operation of the Service or any related website, other websites or the Internet (h) to collect or track personal information of others; (i) for spam, phishing, pharm, pretext, spider, crawl or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses. (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses. (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violation of any of the prohibited uses.
SECTION 12 – PROHIBITED USES
In addition to any other prohibitions set forth in the
Terms of Use, you are prohibited from using the Site or its Content: (a) for
any unlawful purpose; (b) encourage or participate in any unlawful activity by
others; (c) violate any international, federal, provincial or state regulation,
rule, law or local ordinance; (d) infringe our intellectual property rights or
the intellectual property rights of others; (e) harass, abuse, insult, defame,
slander, disparage, intimidate or discriminate on the basis of gender, sexual
orientation, religion, ethnicity, race, age, national origin or disability; (f)
provide false or misleading information; (g) upload or transmit viruses or any
other type of malicious code that is or may be used in a manner that disrupts
the functionality or operation of the Service or any related website, other
websites or the Internet (h) to collect or track personal information of
others; (i) for spam, phishing, pharm, pretext, spider, crawl or scrape; (j)
for obscene or immoral purposes; or (k) to interfere with or circumvent the
security features of the Service or any related website, other websites or the
Internet. We reserve the right to terminate your use of the Service or any
related website if you violate any of the prohibited uses. (j) for obscene or
immoral purposes; or (k) to interfere with or circumvent the security features
of the Service or any related website, other websites or the Internet. We
reserve the right to terminate your use of the Service or any related website
if you violate any of the prohibited uses. (j) for obscene or immoral purposes;
or (k) to interfere with or circumvent the security features of the Service or
any related website, other websites or the Internet. We reserve the right to
terminate your use of the Service or any related website for violation of any
of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY.
We do not warrant that use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that we may remove the Service from time to time for an indefinite period of time or terminate the Service at any time without notice.
You expressly agree that your use of the Service or inability to use the Service is at your own risk. The Service and all products and services made available to you through the Service are provided (except as expressly stated by us) “as is” and “as available” for your use, without any representation, warranty or condition, express or implied, including any implied warranties or conditions of merchantability, merchantability, fitness for a particular purpose, durability, title and non-infringement.
or any loss or damage of any kind incurred as a result of the use of the service, or any Content (or products) posted, transmitted or otherwise made available through the Service, even if advised of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions is limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION.
You agree to indemnify, defend and hold harmless Untold Luxury and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they contain, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Use is held to be illegal, void or unenforceable, such provision shall nevertheless remain enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severable from these Terms of Use, and such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties arising prior to the Termination Date shall survive the termination of this Agreement for all purposes.
These Terms of Use will remain in effect until terminated by you or by us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services or if you no longer use our website.
If, in our sole discretion, you breach or we suspect that you have breached any term or provision of these Terms of Use, we may also terminate this Agreement at any time without notice and you will remain liable for all amounts due up to and including the termination date; and/or you may be denied access to our Services (or any part thereof) accordingly.
ARTICLE 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use and any policies or operating rules posted by us on this Site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, without limitation, prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafter.
ARTICLE 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision
of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use and any policies or operating rules
posted by us on this Site or in connection with the Service constitute the
entire agreement and understanding between you and us and govern your use of
the Service. They supersede all prior or contemporaneous agreements,
communications and proposals, whether oral or written, between you and us
(including, without limitation, prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of
Service shall not be construed against the drafter.
SECTION 18 – GOVERNING LAW.
These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.
SECTION 19 – CHANGES TO THE TERMS OF USE.
You can view the most current version of the Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Use by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or the Service following the posting of changes to these Terms of Use will be deemed acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Use should be sent to [email protected]
PRIVACY POLICY
1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about the handling of your personal data when you use our website. Personal data is all data with which you can be personally identified.
1.2 The data controller on this website within the meaning of the General Data Protection Regulation (GDPR) is Shop Name, The controller for the processing of personal data is the natural or legal person. A person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the string “https://” and the lock icon in your browser line.
2) DATA COLLECTION WHEN YOU VISIT OUR WEBSITE
If you use our website for informational purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:
The processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our
Website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.
3) COOKIES
In order to make your visit to our website attractive and to encourage the use of certain
In order to enable us to use cookies, we use so-called cookies on various sites. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called “cookies”).
Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie.
In some cases, the cookies are used to store settings
Simplify the ordering process (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 (1) (b) GDPR either for the execution of the contract or in accordance with Art. 6 (1) (f) GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.
We may work with advertising partners to help us improve our
To make the Internet offer more interesting for you. To this end,
When you visit our website, you may also use cookies from partner companies on your website.
Stored on hard disk (third-party cookies). If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.
Please note that you can set your browser in such a way that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general.
Each browser differs in the way it manages cookie settings.
This is described in the help menu of each browser, which tells you how to
You can change your cookie settings. You can find these for the respective browsers under the following links:
Internet Explorer:
https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manag e-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that if you do not accept cookies, the functionality of our website may be limited.
4) CONTACTING US
Personal data is collected when contacting us (e.g. via contact form or e-mail). The data collected in the case of a contact form can be seen from the respective contact form. This data will be used exclusively for the purpose of answering your request or for the purpose of
Contact and the associated technical administration. The legal basis for the processing of the data is our legitimate
Interest in answering your request in accordance with Art. 6 para. 1 lit. f GDPR. Aims
If your contact is based on the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR. Your data will be deleted after your request has been processed, this is the case if it can be inferred from the circumstances that the facts in question have been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR THE PURPOSE OF CONTRACT
In accordance with Art. 6 (1) (b) GDPR, personal data will continue to be collected and processed if you provide it to us for the purpose of executing a contract or when opening a customer account. The data collected can be seen from the respective input forms. Your customer account can be deleted at any time and can be deleted by sending a message to the above address of the customer.
responsible. We store and use the information you provide
Contract Processing Data. After the contract has been fully processed or your customer account has been deleted, your data will be blocked in consideration of retention periods under tax and commercial law and deleted after these periods have expired, unless you have expressly consented to further use of your data or we have reserved the right to further use of your data as permitted by law, about which we will inform you accordingly below.
6) USE OF YOUR INFORMATION FOR DIRECT MARKETING
6.1 Subscribe to our email newsletter
If you subscribe to our e-mail newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of any further data is voluntary and will be used to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed to us that you consent to the sending of newsletters. We will then send you a confirmation e-mail asking you to confirm that you wish to receive newsletters in the future by clicking on a corresponding link.
By activating the confirmation link, you give us your consent for the
Use of your personal data in accordance with Art. 6 (1) (a) GDPR. When you register for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace possible misuse of your email address at a later date. The data collected by us when registering for the newsletter will be used exclusively for the purposes of advertising by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the responsible person named at the beginning. After you have unsubscribed, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data for a longer period of time, which is permitted by law and about which we inform you in this statement
6.2 Sending the e-mail newsletter to existing customers
If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to periodically send you offers for similar goods or services to those you have already purchased from our assortment by e-mail. We do not have to obtain separate consent from you for this. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 (1) (f) GDPR. If you have initially objected to the use of your e-mail address for this purpose, we will not send you an e-mail. You are entitled to the use of your e-mail address for the aforementioned advertising purpose at any time with effect for the future by means of a notification to the controllers. For this, you only incur transmission costs according to the basic rates. After receipt of your objection, the use of your e-mail address for advertising purposes will be stopped immediately.
7) DATA PROCESSING FOR ORDER PROCESSING
7.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned bank as part of the payment processing process, if this is necessary for the payment processing. If payment service providers are used, we provide explicit information about this below. The legal basis for the transfer of data is Art. 6 (1) (b) GDPR.
7.2 Use of payment service providers (payment service providers)
– PayPal
If you pay via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “payment in instalments” via PayPal, we give your payment details to PayPal (Europe) S.a.r.l. et
Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). The transfer will take place in accordance with Art. 6 (1) (b) GDPR and only to the extent necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “installment payment” via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 (1) (f) GDPR on the basis of PayPal’s legitimate interest in determining your solvency.
The result of the credit check in relation to the statistical
Payment Default Probability uses PayPal for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of the score values.
For further information on data protection law, including the credit agencies used, please refer to PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.
-RIGHT AWAY
If you select the “SOFORT” payment method, the payment will be processed via the
Payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich,
Germany (hereinafter referred to as “SOFORT”), to whom we will send your
in addition to the information about your order in accordance with Art. 6 para. 1 lit. b GDPR. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will be passed on exclusively for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary for this purpose.
You can find more information about the
SOFORT Privacy Policy: https://www.klarna.com/sofort/datenschutz
8) CONTACTING US FOR THE REVIEW REMINDER
Own review reminder (no sending by a customer review system)
We use your e-mail address as a one-time reminder to submit a review of your order for the rating system we use, provided that you have given us your express consent to this during or after your order in accordance with Art. 6 (1) (a) GDPR.
You can withdraw your consent at any time by sending a message to the data controller.
9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS
9.1 Facebook plugins with Shariff solution
Special additional customs clearance costs and/or import duties are not included in the price and are the responsibility of the customer.
Our website uses so-called social plugins (“plugins”) of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”).
In order to increase the protection of your data when you visit our website, these buttons are not fully integrated into the page as plugins, but only using an HTML link. This type of integration ensures that when a page of our website that contains such buttons is accessed, no connection to Facebook’s servers is established. If you click on the button, a new browser window will open and call up the Facebook page, where you can interact with the plugins there (if necessary after entering your login data).
Facebook Inc., based in the USA, is responsible for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the level of data protection applicable in the EU purpose and scope of the data collection and the further processing and use of the data by Facebook and your rights in this regard, and Settings options to protect your privacy can be found in the Facebook’s privacy policy: https://www.facebook.com/policy.php
9.2 Google+ plugins as a Shariff solution
Our website uses so-called social plugins (“plugins”) of the social network Google+, which is operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
In order to increase the protection of your data when you visit our website, these buttons are not fully integrated into the page as plugins, but only using an HTML link. This type of integration ensures that when a page of our website that contains such buttons is accessed, no connection to the Google+ servers is established. When you click on the button, a new browser window opens and calls up the Google+ page, where you can interact with the plugins there (if necessary after entering your login data).
Google LLC, based in the USA, is responsible for the US-European Data Protection Convention “Privacy Shield”, which ensures compliance with the level of data protection applicable in the EU.
For the purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options to protect your privacy, please refer to the privacy policy of
Google: https://www.google.com/intl/de/policies/privacy/
9.3 Instagram plugin as a Shariff solution
On our website, so-called social plugins (“plugins”) of the online service Instagram operated by Instagram LLC., 1601 Willow Rd, Menlo Park, CA 94025, USA (“Instagram”).
In order to increase the protection of your data when you visit our website, these buttons are not fully integrated into the page as plugins, but only using an HTML link. This type of integration ensures that when a page of our website that contains such buttons is accessed, no connection to Instagram’s servers is established. If you click on the button, a new browser window will open and call up the Instagram page, where you can interact with the plugins there (if necessary after entering your login data).
Instagram LLC., based in the USA, is responsible for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the level of data protection applicable in the EU purpose and scope of the data collection and the further processing and use of the data by Instagram and your rights in this regard, and settings options to protect your privacy can be found in the Instagram’s privacy policy: https://help.instagram.com/155833707900388/
10) ONLINE-MARKETING
10.1 DoubleClick by Google
This website uses the operator’s online marketing tool DoubleClick by Google
Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“DoubleClick”).
DoubleClick uses cookies to serve ads that are relevant to users and
Improve campaign performance reports or prevent a user from seeing the same ads multiple times. Google uses a cookie ID to record which ads are displayed in which browser and can thus prevent them from being displayed multiple times. The processing is carried out on the basis of our legitimate interest in the optimal marketing of our website in accordance with Art. 6 para. 1 lit. f
GDPR.
In addition, DoubleClick may use cookie IDs to track conversions related to ad requests. This is the case, for example, if a user uses a
DoubleClick ad and later use the same browser to view the website of the
advertiser and buys something there. According to Google, DoubleClick cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection with Google’s server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of DoubleClick, Google receives the information that you have accessed the relevant part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will learn and store your IP address.
If you wish to opt-out of participation in this tracking process, you can disable conversion tracking cookies by setting your browser to block cookies from the domain www.googleadservices.com, https://www.google.de/settings/ads, which setting will be deleted when you change your
Delete cookies. Alternatively, you can register with the Digital Advertising Alliance at
Internet address www.aboutads.info inform about the setting of cookies and make settings for this. Finally, you can set your browser to inform you about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. If you do not accept cookies, the functionality of our
website may be restricted.
Google LLC, based in the USA, is responsible for the US-European Data Protection Convention.
“Privacy Shield”, which ensures compliance with the level of data protection applicable in the EU.
You can find more information about DoubleClick by Google’s privacy policy at the following internet address: https://www.google.de/policies/privacy/
10.2 Use of Google AdWords Conversion Tracking
This website uses the online advertising program “Google AdWords” and, within the framework of Google AdWords, the conversion tracking of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). We use Google Adwords to draw attention to our attractive offers on external websites with the help of advertising materials (so-called Google Adwords). We can determine how successful each advertising measure is in relation to the data from the advertising campaigns. We are pursuing the interest of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.
The conversion tracking cookie is set when a user clicks on an AdWords ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user has clicked on the ad and has been redirected to that page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through the websites of AdWords customers. The information collected using the conversion cookie is used to compile conversion statistics for AdWords customers who are interested in
conversion tracking. Customers will learn the total number of users who clicked on their ad and returned to an ad with a
conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can block this use by entering the Google Conversion Tracking cookie via your Internet browser at
Disable user settings. They will then not be included in the conversion tracking statistics. We use Google Adwords on the basis of our legitimate interest in targeted advertising in accordance with Art. 6 (1) (f) GDPR.
Google LLC, based in the USA, is responsible for the US-European Data Protection Convention “Privacy Shield”, which ensures compliance with the level of data protection applicable in the EU. You can find more information about the Google’s Privacy Policy: https://www.google.de/policies/privacy/
You can permanently disable cookies for ad preferences by preventing them by setting your browser software accordingly or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de
Please note that certain features of this website may not be available or may only be available to a limited extent if you have disabled the use of cookies.
11) WEB ANALYTICS SERVICES
Google (Universal) Analytics
This website uses Google Analytics, a web analysis service provided by Google LLC,
1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including the abbreviated IP address) is usually transmitted to a Google server in the USA and stored there.
This website uses Google Analytics exclusively with the extension “_anonymizeIp()”, which ensures anonymization of the IP address by shortening it and excludes direct personal reference. As a result of the extension, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to a server of
Google in the USA and shortened there. In these exceptional cases, this is
Processing in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to carry out other information related to website and internet usage.
to provide services to us. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.
You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent the collection by Google Analytics within this website in the future (this
Opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you will have to click this link again): Disable Google Analytics
Google LLC, based in the USA, is responsible for the US-European Data Protection Convention.
“Privacy Shield”, which ensures compliance with the level of data protection applicable in the EU.
This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. When a page is accessed for the first time, the user is assigned a unique, permanent and anonymized ID, which is set across devices. This makes it possible to assign interaction data from different devices and from different sessions to a single user. The user ID does not contain any personal data and does not transmit such data to Google.
The collection and storage of data via the user ID can be objected to at any time with effect for the future. To do this, you must deactivate Google Analytics on all systems you use, for example in another browser or on your mobile device.
You can deactivate it using a browser plugin from Google
(https://tools.google.com/dlpage/gaoptout?hl=de). As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent the collection by Google Analytics within this website in the future (this opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you will have to click this link again): Deactivate Google Analytics
You can find more information about Universal Analytics here:
https://support.google.com/analytics/answer/2838718?hl=de&ref_topic=6010376
12) RETARGETING/ REMARKETING/ REFERRAL ADVERTISING
Facebook Custom Audience via the pixel process
This website uses the “Facebook Pixel” of Facebook Inc., 1 Hacker Way,
Menlo Park, CA 94025, USA (“Facebook”). In the event of the granting of an explicit
Consent can be used to track the behavior of users after they have seen or clicked on a Facebook ad. This procedure is used to assess the effectiveness of Facebook ads for statistical and statistical purposes.
This website is used for market research purposes and can help to optimise future advertising measures.
The data collected is anonymous to us, so it does not allow us to draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and
data for its own advertising purposes, in accordance with Facebook’s
Data Use Policy (https://www.facebook.com/about/privacy/). You can enable Facebook and its partners to run ads on and off Facebook. A cookie may also be stored on your computer for these purposes. These processing operations are carried out exclusively upon the granting of explicit consent in accordance with Art. 6 para. 1 lit. a GDPR consent to the use of the Facebook pixel may only be given by users who are older than 13 years old. If you are younger, we ask you to ask your legal guardians for permission.
Facebook Inc., based in the USA, is responsible for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the level of data protection applicable in the EU.
To deactivate the use of cookies on your computer, you can set your internet browser so that cookies can no longer be stored on your computer in the future or cookies that have already been stored are deleted. However, disabling all cookies may mean that some functions on our websites can no longer be performed. You can use the
Use of cookies by third-party providers such as Facebook also on the following websites:
Deactivate the Digital Advertising Alliance website: https://www.aboutads.info/choices/
Google AdWords Remarketing
Our website uses the functions of Google AdWords Remarketing, with which we advertise this website in the Google search results, as well as on third-party websites.
The provider is Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043,
USA (“Google”). For this purpose, Google places a cookie in the browser of your device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and based on the pages you visit. The processing is carried out on the basis of our legitimate interest in the optimal marketing of our website in accordance with Art. 6 (1) (f) GDPR.
Any further data processing will only take place if you have agreed to Google that your Internet and app browsing history will be linked by Google to your Google account and that information from your Google account will be used to personalize ads that you view on the web. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data in order to:
Create and define audience lists for cross-device remarketing.
For this purpose, your personal data is temporarily linked by Google to Google Analytics data in order to form target groups.
You can permanently disable the setting of cookies for ad preferences by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/
Alternatively, you can find out more about the setting of cookies from the Digital Advertising Alliance at the Internet address www.aboutads.info and make settings for this. Finally, you can set your browser to inform you about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. In the
Failure to accept cookies may limit the functionality of our website.
Google LLC, based in the USA, is responsible for the US-European Data Protection Convention.
“Privacy Shield”, which ensures compliance with the level of data protection applicable in the EU.
Further information and the privacy policy regarding advertising and Google can be found here: https://www.google.com/policies/technologies/ads/
13) RIGHTS OF THE DATA SUBJECT
13.1 The applicable data protection law grants you comprehensive rights of data subjects (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:
Right of access pursuant to Art. 15 GDPR: In particular, you have a right to information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the
Duration of storage, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data, if it has not been collected from you by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such a process
processing, as well as your right to be informed of the guarantees provided for in art. 46
GDPR in the event of transfer of your data to third countries;
Right to rectification in accordance with Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and/or completion of your incomplete data stored by us;
Right to erasure in accordance with Art. 17 GDPR: You have the right to request the deletion of your personal data if the requirements of Art. 17 para. 1
GDPR. However, this right does not exist in particular where the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data that you contest is verified, if you refuse to delete your data due to unlawful data processing and instead request the restriction of the processing of your data if you use your data to assert, exercise or defence of legal claims after we no longer need this data after the purpose has been achieved or if you have objected on grounds of your particular situation, as long as it has not yet been determined whether our legitimate reasons prevail;
Right to information pursuant to Art. 19 GDPR: If you have asserted the right to rectification, erasure or restriction of processing vis-à-vis the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.
Right to data portability in accordance with Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller, to the extent technically feasible;
Right to revoke consent given in accordance with Art. 7 (3) GDPR: You have the right to revoke consent to the processing of data at any time with the effect for the future. In the event of revocation, we will inform the affected delete data without undue delay, unless further processing is based on a legal basis for processing without consent. Through the withdrawal of consent will affect the lawfulness of the consent until revocation shall not be affected;
Right to lodge a complaint pursuant to Art. 77 GDPR: If you believe that the processing of personal data concerning you infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, your place of work or the place of the alleged infringement, without prejudice to any other administrative or judicial remedy.
13.2 RIGHT TO OBJECT
If, in the context of a balancing of interests, we process your personal data due to our predominant legitimate interest, you have the right to object to this processing with effect for the future on grounds relating to your particular situation.
If you exercise your right to object, we will terminate the processing of the data concerned. However, further processing is reserved if we are able to demonstrate compelling reasons for the processing that override your interests, fundamental rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.
If your personal data is processed by us for the purpose of direct marketing, you have the right to object to the processing of your personal data for such advertising purposes at any time. You can exercise this objection as described above. If you exercise your right to object, we will terminate the processing of the data concerned for direct marketing purposes.
14) DURATION OF STORAGE OF PERSONAL DATA
The duration of the storage of personal data is measured on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law). After the expiry of the period, the relevant data will be routinely deleted if it is no longer necessary for the performance of the contract or
contract initiation and/or there is no legitimate interest on our part in the further storage.